- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Function as PIC of the aircraft. Responsible for supervising a crew and commanding an assigned aircraft which includes flight coordination, maintenance issues and any safety concerns.
- Work in accordance with the Flight Operations Manual (FOM) and associated processes.
- Determine all flight and ground operations comply with federal, state, local and international regulations.
- Analyze weather conditions and airspace information with the Second-in-Command (SIC), making decisions regarding potential risks, risk mitigation, potential delays, rerouting and/or flight cancellations.
- Coordinate with the Flight Coordinator for alternate airport logistical arrangements (ground transportation, accommodations, etc.) for executive passengers if the flight schedule is altered while a trip is underway.
- Ensure that the assigned aircraft is operated in compliance with applicable FAA FARs, the aircraft limitations as specified by the OEM, the Charter Aviation FOM and all local, state federal and international aviation regulations.
- Ensure that the appropriate risk assessment is completed, required documents are on board, risk mitigation applied in accordance with the FOM and that all flight crew members (including the SIC and Flight Attendant) have been adequately briefed.
- Ensure that each passenger and crew member is in possession of all required documents prior to each International departure which comply with local customs, immigration laws.
- Ensure that all flight planning and aircraft requirements have been met which includes ensuring Flight Risk Assessments are conducted in accordance with Charter Aviation requirements.
- Provide pre-flight, in-flight, and post-flight briefs to all crewmembers to ensure that all flight critical information is communicated, discussed, and assimilated.
- Ensure that an aircraft preflight inspection is completed prior to each departure and that the proper preflight and aircraft release forms have been completed.
- Ensure that all airports (primary and alternate) and routes are operationally suitable (including runway, taxi ways and ramp weigh bearing capacity) and meet company requirements.
- Ensure that Fixed Base Operations (FBO) and ground service providers scheduled for use during a flight (and for the entire trip) have adequate resources to perform required Charter Aviation services with special emphasis upon aircraft towing and push-back capacities and limitations.
- In conjunction with the Flight Attendant, oversee the safety of all food and beverage items brought onboard the aircraft, including ice and potable water.
- Actively participate in Charter Aviation Safety Management System (SMS) initiatives.
- Constantly seek and recommend opportunities to improve processes to enhance the effectiveness of Charter Aviation's Department.
- Other duties as assigned.
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